Changelog

Tags, Policy Custom Fields, Script PIP

careCycle Data Assistant

HealthSherpa Integration, SMS Templates, Appointments API

Bug fixes and minor improvements

Virtual queue, custom voicemail greetings, and the new Queues & Callbacks wallboard

Ask careCycle, inbox notes and image sending, phone number rotation

Ping-Post, Smart Inquiry priority, Call form Audio Clips

Agent-first campaigns, Call Form Redesign, Custom Assistant Behaviors

Custom dispositions, manual outbound dialing, team transfers, new webhook events

Whisper, barge, & listen on softphone

Dialer Wallboard, Image support in Inbox, Custom opt-out messaging

Spark Integration, control over campaigns, softphone improvements.

Platform Improvements

Post Sale Dashboard, Appointment Improvements

New Appointments Page, Calendar Integrations, Feedback pages

Source Tracking

Looping Task Automations, Reliability Fixes, UI Polish

Medicarians 2026

New Docs Site, Community Roadmap, Policies Page

Campaign Templates, Assistant Behaviors, Agent Dashboard,

Call Forms, Testing System, Notification System, New Billing Page